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First class service information received from first meeting till completion made easy and completly understandable for first time user would recommend this friendly and careing company.

I had a few concerns about committing to the equity release but Vanessa Carver put my mind at ease and felt with the process brilliantly

Andy O’Connor had a very approachable manner from the outset and this carried through to conclusion. We immediately felt comfortable with him and trusted his guidance. He was thorough and patient.

Vanessa was very approachable and explained the process in a way that I was fully able to understand very easily. She was open and honest and I appreciated that approach.

Since contacting Bower Group things have gone very well which I would put down to Paul Tresise. Was kept up to date througj the whole process . Paul has been very hands on even during his vacation. Have raised issue re final invoice but this has nothing to do with the Bower Group or Paul. Would highly recommend.

Very professional, clear communication with full explanations of our options. We felt looked after, with no pressure whatsoever. We would recommend the Bower Group and especially Hazel who kept us informed from start to finish.

From start to finish the advice, attention and care was been exemplary. Such friendly and knowledgeable staff. Michael Rasberry - wow what a fantastic guy. Went above and beyond for me. Mike made the whole transaction very easy and kept me calm on a number of occasions. Cannot recommend Bower or Mike enough.

Very efficient knowledgeable and friendly. Follows up quickly.

I have been very impressed with the service I received. Mr Michael Rasberry was particularly helpful in securing more funds from your good selves

Excellent, friendly in every detail.

Very friendly and informative service without being forceful! Everything was made very clear… no problems at all!

Our advisor from Bowers was Steve Edolls who guided us through the process most professionally. He dealt with us in a warm and friendly manner and made our understanding at each stage very clear. He was always available to deal with our queries and we cannot thank him enough for seeing our equity release through to completion. Great stuff from Steve and Bowers. Highly recommended.

Excellent service by Bower who referred us to Patrick McCarry our mortgage consultant . Absolutely first class found us a wonderful remortgage at a wonderful rate . Answered all queries instantly .could not have asked for better

Our advisor, Brett, listened carefully to our requirments and fully explained the options available to us. He recommended a product that completetly satisfied our needs and was proactive and supportive throughout the process. He woud regulalrly provide us with updates and was courteous and professional during the application process. We would have no hesitation in recommending Brett to anyone considering releasing equity from their property.

We recently used Bower Group Financial Services to arrange an equity release plan and were extremely impressed with the service we received from John Brown. John visited us at home on two occasions, which saved us a great deal of time and inconvenience. From the outset, he took the time to explain the entire process clearly, including all costs and fees, ensuring we fully understood every aspect before proceeding. Our circumstances were somewhat unusual, but John handled everything professionally and efficiently. He took ownership of the whole process from our first meeting right through to the funds being received in our account, keeping us informed and providing reassurance at every stage. We were particularly grateful for the way John expedited matters on our behalf and navigated any complexities with ease. His knowledge, professionalism and commitment to excellent customer service made what could have been a daunting process straightforward and stress-free. We would have no hesitation in recommending John Brown and Bower Group Financial Services to anyone considering equity release.

The service we received from Brett Humphrey (Bowers representative) was excellent, he laid things out in terms we could understand, and kept us informed every step of the way. Would thoroughly recommend Bowers to anyone thinking of equity release.

Great service from start to finish

This is something like the fourth time Andrew Card of Bower Group has worked for us. When we first approached him about our latest request for help he was actually on holiday, but despite that he responded immediately and while still on holiday set the ball rolling and investigated what he could do for us. Dedication above and beyond the call of duty, we think! When we hit a problem he set to work in finding an alternative way to reach our desired aim. Working with Andrew is a delight. his responses are fast, clear, and detailed. He cheers us up when things occasionally look difficult. He shares our joy when things turn out well. We cannot recommend him, and Bower, too highly. Thank you as always, Andrew.

I had the pleasure of dealing with Paul Tresise who guided me from start to finish with the equity release process. His kindness, patience and professionalism really stood out and helped me understand each step. If you are looking for a trustworthy, kind and friendly advisor I would highly recommend Paul

System seems to operate OK apart from Land Registry being so far behind. Agent very attentive and helpful. Solicitors very good